Orders and General
How do I use a discount coupon?
Once you have entered the products you want to buy in the cart and you have reached Checkout, you can enter your discount code by displaying the tab that says "I have a discount coupon" just before the BUY button.
Can I cancel an order once the purchase is made?
Of course! You just have to contact our Customer Service team as soon as possible through our email infoAhardandclass.com. If the package has not left our warehouse, we retain it so that the shipment is no longer made. If the shipment has already been made, we will give you the instructions to bring it back. In any case, we will return the money to you as soon as we have proof of your message.
Can I modify an order once the purchase is made?
Of course, get in touch with our Customer Service team as soon as possible through info@hardandclass.com or through a message on our social networks. If the package has not left our warehouse, we execute the change at the moment. If it had already left, we have to wait for you to receive the package and then we will manage the exchange/refund.
Is this product going to be on sale soon?
Unfortunately we do not know when a product is going to be reduced until the moment in which this reduction occurs. Follow us on our RRSS to find out.
How can I receive assistance if I need it?
Send us an email to the email address info@hardandclass.com. We are happy to solve your problems. We respond to emails in the order they are received, and we'll get back to you as quickly as possible.
How do I make a purchase through your website?
You only have to follow the following steps: 1- Select the products you want and put them in the cart. You can select as many products as you want, as well as the number of units of each of them. 2- Check the details of your purchase. If you agree, accept the terms and conditions and make your payment through PayPal or our virtual POS.
Do you have a physical store?
Not for now! To buy any of our products you must do so through our website: www.hardandclass.com or our Facebook store: www.facebook.com/HardandClass/. Don't worry, it's very easy and effective, if you need help you can send an email to info@hardandclass.com